1. Introduction
At McKean Ltd (“we,” “us,” or “our”), your privacy is important to us. This Privacy and Cookie Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We are committed to handling your personal data lawfully and transparently, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By using our website, you consent to the practices described in this policy. If you have any questions or concerns, please contact us at vince@mckeanltd.co.uk.
2. Data We Collect
We may collect the following types of personal data:
- Personal Information: Name, email address, phone number, and address.
- Service Details: Information related to the services you request, such as property details for energy performance certificates or health and safety requirements.
- Payment Information: Billing details (e.g., invoice address and payment method).
- Technical Data: IP address, browser type, and device information when you access our website.
- Cookies and Analytics Data: Information about your browsing behaviour on our website.
3. How We Use Your Data
We collect and process your data for the following purposes:
- To provide the services you request (e.g., health and safety consultancy, plumbing and heating services).
- To process payments and issue invoices.
- To communicate with you, including responding to enquiries or providing updates about your services.
- To comply with legal and regulatory obligations.
- To improve our website, monitor usage, and personalise your experience using cookies and analytics tools.
4. Data Sharing
We do not sell or rent your personal data. However, we may share your data in the following circumstances:
- Service Providers: With trusted third-party providers who assist us in delivering our services (e.g., payment processors or IT support).
- Legal Compliance: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically, this means:
- Service Records: Retained for six years for legal and tax purposes.
- Marketing Data: Retained until you opt out of receiving communications.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure: Request the deletion of your data, subject to legal obligations.
- Restriction: Limit the processing of your data in specific situations.
- Data Portability: Receive your data in a portable format.
- Objection: Object to data processing for marketing or legitimate interests.
To exercise these rights, contact us at vince@mckeanltd.co.uk.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the functionality of the website (e.g., login sessions).
- Analytical Cookies: Help us analyse site usage and improve performance.
- Marketing Cookies: Used to deliver relevant advertisements.
Managing Cookies:
You can manage or delete cookies through your browser settings. Note that disabling cookies may affect your website experience.
8. Third-Party Services
We may use third-party services such as Google Analytics to analyse website traffic. These services collect information about your usage patterns and help us improve our website. Please refer to their privacy policies for details on data handling.
9. Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no online system is 100% secure. If you suspect a data breach, contact us immediately.
10. Updates to This Policy
We may update this Privacy and Cookie Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
11. Contact Us
If you have questions or concerns about this policy or how we handle your data, please contact us at:
McKean Ltd
Email: vince@mckeanltd.co.uk
Phone: 07463 719690
Address: Longforgan, Dundee
Effective Date: January 2025